SUPPORT
Support.
Need help with Traffivio? Email support@traffivio.com — we reply within 2 business days. Please include your account email and the project name.
Common questions
- How do agents work? They review your site or App Store listing. Preview waits for your OK. A website created while the plan is already paid starts on Auto: a safe fix applies itself, with a backup. A project created on Free stays on Preview after you upgrade until you turn Auto on. Risky edits always wait for your OK.
- How do I undo a change? Open Activity and tap Roll back. A backup is saved before every change.
- Manage or cancel a website subscription: use your account or the receipt Paddle sends you. Refunds are described in the Refund policy.
- Manage or cancel an App Store subscription: iPhone Settings → your name → Subscriptions. Refunds are handled by Apple.
- Restore App Store purchases: Plans screen → Restore purchases.
- Delete my account: Account → Delete account in the app, or email us.